At The Aster, we are committed to creating a welcoming and inclusive experience for every guest. Our hotel was thoughtfully designed to balance comfort, convenience, and safety for all, ensuring that guests with accessibility needs can enjoy every part of their stay. From guest rooms with adaptive features to accessible routes throughout our public areas, we provide accommodations that meet ADA standards while also offering the high level of hospitality we are known for. Our team is available 24/7 to assist with any ADA requests and is always happy to provide additional information or guidance to make your visit as seamless as possible.
We believe that accessibility extends beyond compliance — it is about ensuring equal access to every space, amenity, and service. Below you’ll find a detailed overview of our accessible rooms, routes, facilities, and services, all designed with guest comfort in mind.
King Bed – wheelchair accessible with accessible bathroom (tub with grab bars or roll-in shower with bench)
Switches placed no higher than 48” from the floor
Entry and bathroom doors at least 32” wide
Bathrooms with 60”+ unobstructed circular turnaround space
Accessible sinks with knee clearance for wheelchairs
Grab bars mounted 33”–36” from the floor
ADA-accessible toilets with grab bars
Leveled access points (≤2% slope) or ramps (≤8.3% slope)
Routes from accessible entrance to guestrooms, registration, restaurant, meeting rooms, business center, spa, fitness center, and swimming pool
Accessible public entrance
Registration, concierge, and business center desks at 36” or less
Accessible elevators
Accessible hotel restaurant, meeting rooms, fitness center, spa, and swimming pool
Swimming pool hoist/lift available
Accessible parking, including van-accessible spaces
Guest transportation with accessible options (advance notice required)
Assistive listening devices for meetings (upon request)
Braille elevator controls
Televisions with closed captioning
TTY available for guest use
Visual alarms for hearing impaired in rooms, hallways, and public areas
ADA-compliant bathrooms in lobby and pool areas
Service animals welcome
Hotel fully complies with the Americans with Disabilities Act (1990)
Staff available 24/7 to provide ADA assistance upon request
The Aster complies with the Americans with Disabilities Act of 1990 and continually works to ensure that all features, amenities, and services meet or exceed accessibility guidelines. We also recognize that every guest has unique needs, and our staff is available around the clock to provide assistance, answer questions, or help arrange additional support.
Our commitment goes beyond providing access — it is about creating an environment where all guests can feel included, supported, and comfortable. Whether you’re visiting for business, leisure, or a special event, we want you to enjoy your time with us fully and without limitation.
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